Privacy

Redsash Ltd Privacy Policy

Effective Date: August 2026

This Privacy Policy explains how Redsash Ltd (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website, www.redsash.co.uk (the “Site”), contact us, or use our services.

1. Who We Are

Redsash Ltd is the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details on our Contact page.

2. Personal Information We Collect

We may collect the following personal information:

  • Information you provide directly, including your name, email address, telephone number, company or organisation name, and any information you include when completing a contact form or communicating with us.
  • Information relating to projects or enquiries you ask us to undertake.
  • Information collected automatically when you visit our website, including your IP address, browser type, device information, pages viewed, referral source and how you interact with our website.
  • Information collected through cookies and similar technologies.

3. How We Collect Your Information

We collect information when:

  • You complete a contact or enquiry form.
  • You email or telephone us.
  • You browse or interact with our website.
  • Cookies or similar technologies collect information about your visit.
  • You become a client or request a quotation for our services.

4. How We Use Your Personal Information

We use your information to:

  • Respond to enquiries and communicate with you.
  • Provide quotations and proposals.
  • Deliver branding, graphic design, website design and marketing services.
  • Manage client projects.
  • Improve our website and services.
  • Monitor website performance and visitor behaviour.
  • Maintain the security of our website and systems.
  • Comply with legal and regulatory obligations.

5. Lawful Bases for Processing

We process your personal information under one or more of the following lawful bases:

  • Consent – where you have given permission for us to process your information.
  • Contract – where processing is necessary to provide our services or respond to your enquiry before entering into a contract.
  • Legitimate Interests – where processing is necessary to operate and improve our business, provided your rights do not override those interests.
  • Legal Obligation – where we are required to process your information by law.

6. Cookies

Our website uses cookies to ensure it functions correctly, improve performance and understand how visitors use our website.

Cookies may include:

  • Strictly necessary cookies
  • Performance and analytics cookies
  • Functional cookies

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

7. Website Analytics

We may use website analytics tools, including Google Analytics, to help us understand how visitors use our website and identify opportunities to improve user experience.

These services collect statistical information and do not directly identify individual users.

8. Sharing Your Information

We may share your information with trusted third-party providers who help us operate our business, including:

  • Website hosting providers
  • Email providers
  • Website maintenance providers
  • Analytics providers
  • IT support providers
  • Professional advisers where required

We will only share information where necessary and will never sell your personal information.

We may also disclose information where required by law.

9. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your personal information in accordance with UK GDPR requirements.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Responding to enquiries
  • Delivering our services
  • Maintaining business records
  • Meeting legal, tax and accounting obligations

When personal information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Under UK data protection legislation, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to certain types of processing.
  • Request a copy of your personal information in a portable format where applicable.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website.

12. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

For more information, visit https://ico.org.uk.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their own privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or the way we process personal information.

Any updates will be published on this page together with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the contact details provided on our website.

Redsash Ltd
Website: www.redsash.co.uk